Streaming Problem

[ilookie]

I have Vodafone Cable 100 and since 2 days I have issues with streaming (ZDF, ARD and my country local streaming service).

Otherwise internet is working fine except that I am often disconnected during video conferences on Teams / Zoom (I work in home office).

Can someone tell me what to do in this case? Internet is officially working, but streaming is an issue, especially live streaming (Netflix is OK).  SpeedTest tells me speed is around 100Mbps so that should not be an issue.

EDIT: @ilookie board edited

[ERFD]

Hello ilookie,

welcome to the community 🙂

It's a pity that you are interrupted while watching and working. Please contact our support so that they can take a look at your modem.

Please note that it is no longer possible to directly process service requests (faults, changes to master data or contracts) in the community, as there is no longer any exchange of personal data. We are happy to support and help you with everything else here. If it should remain in writing, feel free to use our service channels on Twitter or Facebook. Feel free to refer to the post there.

Regards Fred