Frage
Antwort
Lösung
Problem : At random times of the day the modem decides to shut itself down. It comes back in 1-2 minutes, but as I'm working from home, at every connection drop I'm losing my connections, and it's causing me loads of problems during home office. The same problem was happening a year ago. It disappeared, but it came back like a month ago again.
When the connection drops I see new entries in the event log: FW.LANATTACK DROP, FW.WANATTACK DROP (see attachments). The modem turns off, the lights go red, and it turns back again.
The other problem is that sometimes my upload speed goes below 1-2 megabytes / sec. Also, at the time when I was writing this report my download speed dropped to 0 megabytes / sec.
Solutions I've tried :
- Removing the router from the network, and using only cable to connect to the modem
- Isolating all devices from the network except one at the time
- Turning off the modem, waiting for a couple of minutes before starting it again
Additional data:
- City: Trier, 54290
- I only have internet - "1000 Mbit / s CableMax"
- Free Vodafone modem - CGA4233DE
- I have a router which is connected to the modem, it's TP-Link Archer C80. The problem is present without using my router in between too, I don't think it's related.
Sorry for the english report. My German is not good enough yet to communicate with people, this is why I didn't call the hotline yet. Thank you for your help in advance!
