Kabelrouter Neustart mehrfach täglich

[csimi]

Hallo,

Seit letzte Woche (oder früher) habe ich wieder Problemen mit meinem Internet. Modem startet wieder täglich neu, auch tagsüber, 2-5 Minuten Ausfälle. Es ist sehr unbequem weil ich wieder Home-Office habe. Mir den normalen Schritte bin ich schon durch ( neustart, reset usw.) Die Modem-Oberfläche ist immer noch nicht erreichbar. Falls ihr die Leitungswerte braucht die sollen von euch auslesen werden.

Vorgeschichte 

Vielen Dank im Voraus.

Log:
2021-12-06 01:09:01 - The network is down
2021-12-06 01:10:01 - The network is down
2021-12-06 01:11:01 - The network is down
2021-12-06 01:12:01 - The network is down
2021-12-06 08:03:01 - The network is down
2021-12-06 08:04:01 - The network is down
2021-12-06 08:05:01 - The network is down
2021-12-06 08:06:01 - The network is down
2021-12-07 04:12:01 - The network is down
2021-12-07 04:13:01 - The network is down
2021-12-07 04:14:01 - The network is down
2021-12-07 04:15:01 - The network is down
2021-12-11 00:13:01 - The network is down
2021-12-11 00:14:01 - The network is down
2021-12-11 00:15:01 - The network is down
2021-12-11 00:16:01 - The network is down
2021-12-13 08:15:01 - The network is down
2021-12-13 08:16:01 - The network is down
2021-12-13 08:17:01 - The network is down
2021-12-13 08:18:01 - The network is down
2021-12-13 11:25:01 - The network is down
2021-12-13 11:26:01 - The network is down
2021-12-13 11:27:01 - The network is down
2021-12-13 11:28:01 - The network is down
2021-12-13 14:27:01 - The network is down
2021-12-13 14:28:01 - The network is down
2021-12-13 14:29:01 - The network is down
2021-12-13 14:30:01 - The network is down
2021-12-14 05:55:01 - The network is down
2021-12-14 05:56:01 - The network is down
2021-12-14 05:57:01 - The network is down
2021-12-14 05:58:01 - The network is down
2021-12-14 14:53:01 - The network is down
2021-12-14 14:54:01 - The network is down
2021-12-14 14:55:01 - The network is down

[csimi]

2021-12-14 23:10:01 - The network is down
2021-12-14 23:11:01 - The network is down
2021-12-14 23:12:01 - The network is down
2021-12-14 23:13:01 - The network is down

[csimi]

2021-12-15 14:36:01 - The network is down
2021-12-15 14:37:01 - The network is down
2021-12-15 14:38:01 - The network is down
2021-12-15 14:39:01 - The network is down

[csimi]

2021-12-15 18:43:01 - The network is down
2021-12-15 18:44:01 - The network is down
2021-12-15 18:45:01 - The network is down
2021-12-15 18:46:01 - The network is down

[csimi]

2021-12-15 23:47:01 - The network is down
2021-12-15 23:48:01 - The network is down
2021-12-15 23:49:01 - The network is down
2021-12-15 23:50:01 - The network is down

[Claudia]

Hallo csimi,

was sagt die Hotline zu Deinem Anschluss? Wenn Du dort noch keinen Erfolg hattest, sende mir eine Privatnachricht mit diesen Angaben:

- Name

- Adresse

- Kundennummer

- Geburtsdatum vom Vertragsinhaber

Melde Dich nach der PN wieder hier im Thread.

Viele Grüße,

Claudia

[csimi]

2021-12-18 07:29:01 - The network is down
2021-12-18 07:30:02 - The network is down
2021-12-18 07:31:01 - The network is down
2021-12-18 07:32:01 - The network is down
2021-12-18 11:04:01 - The network is down
2021-12-18 11:05:01 - The network is down
2021-12-18 11:06:01 - The network is down
2021-12-18 11:07:01 - The network is down

[csimi]

2021-12-19 07:54:01 - The network is down
...
2021-12-19 07:57:01 - The network is down
2021-12-19 10:46:01 - The network is down
...
2021-12-19 10:49:01 - The network is down

[csimi]

2021-12-19 15:59:01 - The network is down
...
2021-12-19 16:01:01 - The network is down

[csimi]

2021-12-21 00:27:01 - The network is down
2021-12-21 00:28:01 - The network is down
2021-12-21 00:29:02 - The network is down
2021-12-21 00:30:01 - The network is down