Blinking red light

[Alimalik113]

Hallo, 

I am a new customer and applied for "Red Internet & Phone 100 Cable U" few days back. I have recieved my Vodafone wi-fi 6 station on 10.11.2022. The expected activation date was 11.11.2022. I have configured it according to the instructions , but unfortunately the internet is not working and the red internet light keeps blinking. I have also tried to reach the hotline but unfortunately i was not able to went throught because of heavy volume of calls. Could someone help me how to resolve this?
Thanks

regards,
Ali Husan Raza

[Menne99]

u need an Technican, call the hotline Self install failed!

[Alimalik113]

Thanks for your response, I tried calling the hotline many times but the call is always disconnected saying we have a heavy volumes of call at the moment, please try again later.
I would appreciate if someone can suggest some relaible method to connect to the hotline or help me get in touch with the technician. Thank you

[Kurtler · Accepted solution]

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

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Best regards Kurt

[Alimalik113]

A technician came today and fixed my internet connection. The problem was with the cable which was not recieving signal. Thank you for you help.