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am 07.12.2024 22:29
Hallo,
I am a new customer with GigaZuhause 1000 kabel internet contract.
I finally received my Vodafone station router today after placing an order on 02.12.2024. I installed everything as per the installation manual but it has not configured yet. The Power and WIFI LEDs are white and remain on, but the internet LED is blinking red. I turned on and off the router many times, checked the data cable in the wall and in the router, and I even reset it and left it the whole day to configure but still it blinks red. I tried contacting the help line via the WhatsApp number as well as TOBI the digital assistant, which has not helped me or even redirected me to speak to an agent.
I am in dire need of help as I cannot think of any other option having searched thoroughly through the Internet as well as tried everything as suggested in this Forum & all FAQs. Please help and support or advise
am 09.12.2024 10:28
am 09.12.2024 12:16
Hi Denny,
Thanks for replying - I have messaged on WhatsApp, can you kindly check?
bests,
dee