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1 month to make a connection and now it doesn’t work at all
claraduarte
Daten-Fan
Daten-Fan

Hello.

 

After waiting for more than a month to have the internet "connected", due some disruption on my building, the technician finally came and technically it was working since tuesday, 05.04.
I have a 1000 cable contract, but the connection via wlan is TERRIBLE. Surfing online is almost impossible (and I work from home all day, so this is super urgent) and the connection is lost all the time.

 

I've already tried calling, 3 times. Also went through all the steps that the network assistent told me too (4 times), but nothing changes. 

Since I don't speak german, calling more is not an option. Can anyone help, please?

1 Antwort 1
Moni_GK
Moderator:in
Moderator:in

Hey claraduarte,

sorry that the connection is not working properly. In which state do you live exactly?

Greetings Moni

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