Frage
Antwort
Lösung
am 29.06.2021 13:04
Hello,
From Past few months I am not able to access any websites other than google services, I have to keep restarting my router several times to access full internet. Frquently i get NW-2-5 error in Netflix app, if i try opening https://meine.deutsche-bank.de/ i get meine.deutsche-bank.de took too long to respond (Same error for most of the websites). but if i try from mobile hotspot I can access everything.
Gelöst! Gehe zu Lösung.
am 02.07.2021 09:19
Hi,
I tried something. Can you please see if it helped?
Regards
Wallace
am 30.06.2021 10:47
Hi @Internet10317 ,
I'm sorry that you have restrictions on your connection.
Is it a cable or DSL connection?
BR, Michi
am 30.06.2021 11:18
Its Cable, (Plan - Red Internet & Phone 400 Cable)
am 01.07.2021 13:18
Hi Internet10317,
I would like to have a look at your connection. Send me your customer data (name, address, customer number, birthday) in a private message and then let me know here that you have sent the data.
Regards
Wallace
am 01.07.2021 13:49
Hello I have sent the required details, please check.
I did router hard reset, now connection seems stable and I am able to access unrestricted internet. But router keeps getting restarted when i try to login to 192.168.0.1
I see such message in Router event log
2021-07-01T11: 27: 17 FwLog.notice [00000000]: 1,2021-07-01T11: 27: 17 UTOPIA: FW.IPv6 FORWARD drop
2021-07-01T11: 27: 17 FwLog.notice [00000000]: 1.2021-07-01T11: 27: 17 UTOPIA: IPv6 Blocked DROP
2021-07-01T11: 27: 21 FwLog.notice [00000000]: 1.2021-07-01T11: 27: 21 UTOPIA: IPv4 Blocked DROP
2021-07-01T11: 27: 22 FwLog.crit [00000000]: 1.2021-07-01T11: 27: 22 UTOPIA: FW.WANATTACK DROP
2021-07-01T11: 27: 22 FwLog.crit [00000000]: 1.2021-07-01T11: 27: 22 UTOPIA: FW.LANATTACK DROP
2021-07-01T11: 27: 23 FwLog.notice [00000000]: 1.2021-07-01T11: 27: 23 UTOPIA: FW.IPv6 INPUT drop
2021-07-01T11: 27: 23 FwLog.notice [00000000]: 1.2021-07-01T11: 27: 23 UTOPIA: FW.IPv6 FORWARD drop
2021-07-01T11: 27: 23 FwLog.notice [00000000]: 1, 2021-07-01T11: 27: 23 UTOPIA: IPv6 Blocked DROP
2021-07-01T11: 27: 25 FwLog.notice [00000000]: 1.2021- 07-01T11: 27: 25 UTOPIA: IPv4 Blocked DROP
2021-07-01T11: 27: 25 FwLog.crit [00000000]: 1, 2021-07-01T11: 27: 25 UTOPIA: FW.WANATTACK DROP
2021-07-01T11 : 27: 25 FwLog.crit [00000000]: 1.2021-07-01T11: 27: 25 UTOPIA: FW.LANATTACK DROP
am 01.07.2021 20:46
Can you please help me, now router keeps restarting now and then.
am 02.07.2021 09:19
Hi,
I tried something. Can you please see if it helped?
Regards
Wallace
am 02.07.2021 09:46
Seems to be working now, Thanks will see for a day or two and let you know.