Still I did not receive my wifi router

[vikram]

Hi,

I need some help regarding my new contract, Recently I have applied for my house movement and customer care suggested to get cable internet with faster option and got new contract for my new location. 

But still now I did not receive my router. 

I can't speak german, can you please help when will I receive my router. 

Customer number. ***
Thanks
Vikram 

Edit: Call number removed

[Lars]

Hi vikram,

did you specify a desired date when ordering? When did you order? Have you already received an order confirmation?

Best regards

Lars

[vikram · Accepted solution]

I have received my router last week thanks for the reply

[Tina]

Thanks for your reply. I wish you many pleasure with your new connection.

I close your thread now.

Best regards and have a nice day

Tina