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am 03.02.2022 15:19
Hello,
I have currently contract for Red Internet and Phone 50 Kabel
I am moving out of my apartment and relocating to another city. At the new address the kabel internet is not available. On the internet I can see DSL is available.
What are my option in this case ? Can i just cancel my contract with the reason that said service is not available at the new address. I dont want to pay cabel internet charges and get the DSL speed.
Can someone from modrator help me out?
Thank you for your help and time.
Gelöst! Gehe zu Lösung.
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am 28.02.2022 08:58
Hello mota,
I have entered your moving date in your customer data. You will also receive another e-mail about this.
Do you have any questions?
Best regards
Nancy

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