Change of City - Kabel internet not available on new address

[mota]

Hello,

I have currently contract for Red Internet and Phone 50 Kabel

I am moving out of my apartment and relocating to another city. At the new address the kabel internet is not available. On the internet I can see DSL is available.

What are my option in this case ?  Can i just cancel my contract with the reason that said service is not available at the new address. I dont want to pay cabel internet charges and get the DSL speed.

Can someone from modrator help me out?

Thank you for your help and time.

[Nancy]

Hello mota,

I have entered your moving date in your customer data. You will also receive another e-mail about this.

Do you have any questions?

Best regards

Nancy