Frage
Antwort
Lösung
am 10.06.2024 12:38 - zuletzt bearbeitet am 10.06.2024 15:29 von J0hann
Hello,
I am a Vodafone broadband customer for the last 3 years and I have an old Vodafone wifi station as my primary router which is not able to provide the required speed as per my contract, can you please upgrade my Vodafone station router to a wifi 6 router free of cost?
Best Regards
Jagkaran Singh
*Edit: @JagkaranSingh: Personal data deleted. BR J0hann
am 10.06.2024 12:40
a repacement will be charged with 29,90€
am 10.06.2024 14:02
First: you are in a customer-to-customer forum - no individual support is available here. How did you figure out that your old router can‘t provide the guaranteed speed of your contract? Btw, only the speed via cable is part of the contract - WiFi speeds are not guaranteed. Vodafone automatically provides the required hardware, so I would be surprised if they gave you a router that can‘t deliver the speed of the contract.