Switching from O2 to Vodafone DSL

[Vinay1989]

Hello,

I am porting the DSL Internet service from O2 to Vodofone. The technician appoinment is set on 8 Aug 2022.

Since it's porting from one provider to another and the termination date for the contract of the previous DSL provider is in September, I assume I don't have to pay for Vodofone and O2 providers for the month of August and September 2022. Let me know if my understanding is correct

If I have to pay the bill for both the providers, then please let me know if I can postpone the technician apoointment till end of my other contract

Best regards,

Vinay

[Jens-K]

Hi Vinay,

if the DSL connection is activated on August 8th, it will also be charged from that day. I can't tell you whether your old provider will still charge for the contract beyond this day. You can ask O2 about this.

The switch-on date can be postponed free of charge up to 3 working days before the date.

You can find contact options here: https://forum.vodafone.de/t5/Vodafone-News/Euer-Kontakt-zu-Vodafone/td-p/1912292

Regards,

Jens