Frage
Antwort
Lösung
am 13.05.2020 17:46
Hello,
I have got a new WLAN router and Wifi Router (I don't' know why these came together).
On the first day automatically WLAN router connected when I plugged in and got an internet connection.
But from the second day onwards it asks for activation and disconnected.
Then I saw my documents that came with the packet and by mistake, I did not notice the activation number.
I requested a new activation number and presently I have many different activation numbers none of them are working. At the moment I don't have an internet connection and I am unable to connect it.
I am struggling for two weeks and I am fade up.
Please suggest the right procedure and help me out.
Thank you very much.
******** Please Help******************
am 15.05.2020 15:29
Hi Aslam20,
for cable, no activation code is actually required. You only need it for your own device. Have you possibly signed 2 contracts and therefore got 2 devices?
Have you ever tried to connect the second router?
Best regards
Lars