Invalid activation code and no service
nclightfoot
Daten-Fan
Daten-Fan

Good morning support team, I hope you are all doing well.

 

I received my router in the mail last night, and I do not have internet service. I tried linking my contract to my account last night, but the activation code I received in the mail did not work. Is this what is causing the disruption?

 

If so, is there any solution besides receiving a new activation code in the post? I cannot call customer service as my German is extremely poor. I can provide all details as needed.

 

Thank you for your time in advance and I look forward to hearing from you all! 

 

-Noah

1 Antwort 1
andreasabaad
SuperUser
SuperUser

Seit 08/22 Ist ist dies ein reines Kunden helfen Kunden Forum. 

Du musst dich an die offiziellen Kontaktstellen wenden.

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954