Vodafone New connection leads to interference in the Network

[Nischay]

Hi,

I have recently subsrcibed for Vodafone GigaCable100, received the modem, installed and had internet successfully.

I now received an SMS that, " Hallo Nischay Ravi Hebbal, Dein Anschluss führt zu Störungen in unserem Netz. Wir müssen ihn umgehend warten. Das übernimmt kostenlos unser Partner Cableway AG. Er vereinbart dazu einen Termin mit Dir. Deine Auftragsnr. ist die xxxxxxxxx. Freundliche Grüße, Dein Vodafone-Team". 

I tried to set-up an appointment but unable to reach a representative since 2 days. I receive call back but cannot here anybody on the line.

How must I proceed, Kindly help.

[Kurtler]

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

Best regards Kurt