Easybox 805 keeps restarting

[AbanoubA]

Hi, 

I have received Easybox 805 router from Vodafone and the technician has come to set up the connection. Afterwards I went on with the MIC code and it was accepted but whenever I try to use the router to comnect to the web, it restarts itself. 

I have seen that this issue is more connected to the use of wifi somehow. I have turned off the wifi 5Ghz channel and it got a bit better for one day then it went crazy again. 

I have looked at the logs and there were some error due to the router not accessing some files like the one below:

Unable to open %2Fvar%2Fudhcpd14.leases for reading

And there was warnings from the firewall also. 

I would like to know if it is a problem with the router or the network or from the source at Vodafone? 

I have also created a ticket for this. 

Thank you in advance 

Best regards

[R4mona]

Good morning @AbanoubA ,

I am truly sorry that you are having these problems with our device. Of course, it shouldn't be like this. 😪

The fault you have reported can have various causes. We will be happy to check together whether we have any current information about your ticket. Please contact our service department (preferably via WhatsApp).

Kind regards
R4mona