Frage
Antwort
Lösung
am 18.11.2024 22:05
Hi everybody.
I have recently switched to Vodafone for my home wifi plan.
As soon as I received the router, I started noticing that it automatically reboots for no reason, multiple times per day, making the connection unreliable and unsuitable for working from home.
I saw that many other users had a similar experience, and followed some of the proposed fixes (e.g. disable band steering, turning off the firewall, resetting the firmware...), but nothing seems to work.
How can I proceed?
Thank you in advance
am 18.11.2024 22:36
There is no more individual support here in the forum. Support in English is available via WhatsApp
The forum is now just a customer helping customer forum.
Best regards Kurt
am 29.11.2024 16:58
Hi Kurtler.
Unfortunately, the support via WhatsApp uses Tobi, which is unable to answer any of my requests.
I tried contacting Vodafone in multiple ways, but it seems impossible to obtain help (especially in English).
Can anybody help me?
am 29.11.2024 17:28
Hi @elcabalero,
I'm sorry you're having trouble to contact us in English.
WhatsApp is still the best way to comunicate with us. Pls use a translator for the questions TOBi is asking. 🙏
After he forwarded your msg to us, we will be happy to help in English.
Kind regards
Chr1ssy