Vodafone Kabel - No internet connection for 3 days

[boraciner]

On Friday evening, the connection is lost and not working for 3 days. 
there is only one downstream channel 

and no upstream, i tried to do everything but didn't work and I couldn't create a ticket for help!

Channel
Channel
Type
Frequency
(MHZ)
Modulation
Rx. Power
(dBmV/dBuv)
SNR/MER
(dB)
Lock
Status
33
OFDM
151~325.0
256-gam/1024-
cam
-18.9/41.1
32.42
YES

[Stephan]

Hello boraciner,

I'm sorry, that you have struggles with your internet.

Please send me a private message with the following information:

- your full name

- your full address

- date of birth

- customer number

- e-mail address

- the link of this thread

Please reply here when you have sent the private message.

Regards

Stephan

[boraciner · Accepted solution]

Thank you! a technician came and  solved the problem