The Internet suddenly not working from 13th April 1730 at 12459 Berlin

[KenT124]

I cannot troubleshoot as the LED internet is not even on

[KenT124]

• In welchem Bundesland wohnst Du?  Berlin 12459
  
• Welchen Vertrag hast Du? Red Internet & Phone 100 Cable
• Welches Modem/ Router nutzt Du? CGA4233DE
  
• Nutzt Du ein Leih-Gerät 
• Welcher Fehler tritt auf? No internet since 1730, cant see the device on WIFI network selection, no internet light on the router , no phone light on the router . The only light that is on on the router is the power light 
  
• Wie ist Dein Endgerät mit dem Modem verbunden? LAN
• Beginn und Zeitraum der Störung Today

Please have it fixed as soon as possible as it disrupted my work!!! The hotline is in German 

[natas666]

seems your mta is broken - if no led r working even after a new start of the router.....

[Tina]

Hello KenT124,

first of all welcome to our community.

What is the current status? Have you performed a reboot. If this does not help, you should also perform a factory reset. Please give me feedback.

Best regards

Tina