New Kabel Connection not working: Munich

[SirSam]

New Kabel Connection not working: Munich

Today Morning I recived the Vodafone Kabel connection package from DHL, I have set up the router as per the instructions and then finally I ended up having red light blinking for the internet. and I am not able to access the internet now.

Sirsam

[SirSam]

May I know how can i get a resolution on this? I have wasted a complete day into this now.

[Manu]

Hi SirSam,

with your description I suppose there needs to be a technician to install the house system.

Please contact our hotline to make an appointment for this.

The number is 0800 5266625 and free of costs. They are available 24/7.

Best regards, Manu

[SirSam]

Hello Manu,

Thanks for the reply, I alreday tried this. I called this number. They scheduled the appointment. But unfortunately no technician visited and my problem still exists. I am helpless here without the internet while there is home office. Can you please help me for the faster resolution.

Thanks 

Sirsam

[Manu]

Hi SirSam,

I really would like to help, but we do not have the possibility to help in individual cases.

Do you have an appointment in the future? If you want to, contact us on Facebook or Twitter, there we can have a look in detail.

Best regards, Manu