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Cable Internet not activated after 48+ hours (new connection)
Naadiya
Smart-Analyzer
Smart-Analyzer

Hello everyone,

I’m facing an issue with my Vodafone cable internet and would really appreciate any help or insights.

 

I connected my cable router on Saturday morning, but even after more than 48 hours, my internet is still not activated. The Internet LED on the router keeps blinking red.

On Sunday, I was informed by support that the connection had been activated and should start working within 1–2 hours. However, there has been no change since then. A ticket has already been created, but I haven’t received any further updates so far, including no information about a technician visit.

 

This is becoming quite frustrating, especially since I rely on the internet for work. The delay feels unusually long.

Has anyone experienced something similar or knows how long this typically takes?

 

Thanks in advance for your help!

1 Antwort 1
RobertP
Giga-Genie
Giga-Genie

rot blinken bedeutet, dass an der Dose kein Signal ankommt, da muss ein Techniker kommen, der die Dose überprüft

kontaktiere nochmal den Support und melde, dass die Selbstinstallation fehlgeschlagen ist

 

vielleicht hast du den Adapter auch nicht fest genug auf die Dose gesteckt und er hat dadurch keinen Kontakt