Kable internet activation

[English-]

Hi everyone,

sorry for English. I am quite new in Germany and can not speak German

I applied for Kabel internet 500mb/s on 2nd May and bought Fritzbox 6690.

I received the activation code on 4th May but to be honest I have no idea what the Kabel internet is and how I can activate the internet.

I watched and read something and tried to do, but  failed.

Would you please someone explain me what I should do step by step?

Thanks.

[RobertP]

in which federal state of Germany do you live?

[English-]

in Düsseldorf

[RobertP]

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@English-  schrieb:

in Düsseldorf

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then use this form to activate your router:

https://www.vodafone.de/hilfe/formulare/2?icmp=com:rfh:30082023

best practice is to copy&paste CM-MAC and Serial from the webinterface of your Fritzbox to avoid type errors

[English-]

Thank you so much for your help. I will check and let you know the result