Cable No Internet Blinking Red

[rriyaldhi]

Hello, I live in Berlin. I ordered Cable Internet with Vodafone Station on 24.06.2024 and received the Vodafone Station on 26.06.2024. I set up the device following the installation guide here: https://www.vodafone.de/downloadarea/Welcome_Mappe_Kabel_Router.pdf. But the internet indicator is blinking red.

I tried to use the Vodafone SuperConnect and the app says I need to add my contract to MeinVodafone account. I have not received my activation code yet so I cannot do it at the moment.

My question is: do I really need to add my contract to MeinVodafone account before the internet can be used?

[Kurtler]

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via WhatsApp 

Best regards Kurt

[RobertP]

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@rriyaldhi  schrieb:

My question is: do I really need to add my contract to MeinVodafone account before the internet can be used?

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No, this is not nessesary

your problem is that there is no signal at the outlet > you need a technicain