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Frage

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Lösung

Internet speed does not match the contract
Hubert_T
Youngster
Youngster

Hello to the Vodafone team,

We have recently upgraded our internet speed from 250 Mbit/s to a 1000 Mbit/s. 
I've spent the day testing the speed of our connection to come to the conclusion that it does not match the contract speed we have signed for.

I would not mind a small discrepancy - even getting 800 Mbits/s would be acceptable, but as seen in the screenshot the best and average speed seems to run around 300/400 Mbits/s.

I would be extremely grateful if someone from you team could help me where resolve the issue.

With best regards,
Hubert

1 Antwort 1
Kurtler
SuperUser
SuperUser

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

 

Best regards Kurt

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