Hello,
A technician came to my apartment to help me with the DSL connection this month. But the internet didn't work at that time.
I tried to call Vodafone. Unfortunately, the staff didn't speak English. So I have to give up. But after two days, I can use the internet! But I think the status of the contract is abnormal. And I also receive a letter from Vodafone, which says:
leider hat es mit dem Techniker-Termin nicht geklappt. Damit es mit Deinem DSL-Anschluss so schnell wie möglich weitergeht:
Öffne auf Deinem PC oder Smartphone bitte die Website www.vodafone.de/dsl-auftrag and leg die nächsten Schritte fest. Meldest Du Dich bis 13.02.2025 nicht, wird Dein Vertrag automatisch storniert.
I try to open the website or scan the QR-code. But all of them don't help.
So what should I do to let Vodafone know that everything is OK and start the contract?
