04.12.2023 01:27 - bearbeitet 04.12.2023 01:47
Hi,
a couple of days ago I bought a prepaid CallYa sim card in Vodafone store (found it with Google Maps), the sales person activated it. Today I installed "MeinVodafone" app, and logged in via mobile network, and I was confused because the "My Data" section showed incorrect information: wrong salutation, first name, surname, and address. Looks like it shows information about a different person.
Could someone help me with information about how I can correct this info: salutation, first name, surname? And how can I get customer password, "Kunden-Kennwort"?
Thank you in advance.
am 05.12.2023 11:51
Hello @GreenAsh
It's best to go back to the store to clarify this. Something seems to have gone wrong.
Kind regards
Denny