Customer Password CallYa Needed Never Received

[SDA20]

Hello,

I tried to make a phone call with no success. I need to place an order for CallYa S (30 days) which is currently on a different plan. I can't continue as the system only recognizes the old address and when I order a new SIM card it is sent to my old address which I don't have access to.

I do not have the customer password and have never received it.

Thanks in advance for your help.

ENGLISH:

Hello,

I have tried caling with no luck. I need to place an order for CallYa S (30 day) currently on different tariff. Can't proceed as the system only recognizes old address and if I place my order for a new SIM it will go to my old address which I don't have access to.

I do not have the customer password and never received it.

Thanks in advance for your help.

[Lecy]

Hello @SDA20,

For this purpose we need personal information from you.

Please contact us via one of the following channels:

Facebook service page at www.facebook.com/vodafoneDEservice

Twitter service page at www.vod.af/vfservice

Or via WhatsApp chat at 0172 2000 229

Thank you and best regards

Lecy