Frage
Antwort
Lösung
am 08.06.2022 09:29
Dear Community
Sinceramente I moved to my new flat in 2019 I have been facing repeated disconnects which last from a few hours to several days. When this happens I have to use my mobile phone data to keep working. So far I have not received any refund from Vodafone and above all the problem keeps coming. Finding a technician or an operator who speaks English is also a miracle. Can anyone help to get a stable and issue free connection or at least get additional mobile data when the service is not available?
am 10.06.2022 14:27
Hi mrmemory,
I'm very sorry for the problems you have with our connection
Let us prove the connection and find a solution. Please send me your name, address, day of birth and customer number by PN. Please also let me know here if you have sent the message.
Kind regards
Marco