New connect order via Check24 No communication received from Vodafone team yet.

[pritshu]

Hi Team, Rasied new request (new Order for cable internet) last month 19.10.2022 via check24 

CHECK24 order number: ***

No communication received from Vodafone yet. As its a month now, tried calling customer care but not successful due limited german language.

Can you assit here pls.

[Peter_Co]

Maybe ask Check24 - you booked via them so they are the first responsible party.

[pritshu]

Did checked with them check24 team and got feedback via mail that they had informed Vodafone team. Its been week since they confirmed as well. 

[Stephan]

Hi pritshu,

to check your order please use one of these contact channels. Unfortunately we can't exchange customer data via pm any more in this forum.

Regards

Stephan