Dear Team,
I am a new customer, and I recently ordered a DSL plan of Vodafone Kabel Deutschland including a router.
I received a SMS from Vodafone asking me to activate the router in 5 days, but I didn't received it.
An email from DHL says my neighbor has the router since I was not home when it was delivered.
So I asked the neighbor DHL tole me but he told me that he did not receive my package.
So I think the router is lost. What should I do now?
Can I request a new router, or can I do anything else?
I would like to have my internet connection as soon as possible since currently there is no internet...
so I'd really appreciate it if your could help. Thank you.
Edit @minas moved to the right Board.
