Frage
Antwort
Lösung
am 05.08.2022 14:13
Hi there,
As arranged, my cable contract will be terminated on 05.12.2022. Considering that the status of the service was not as bad as the cause of termination lately, I'm considering continuing the service if I can get a monthly contract.
I hear that due to new regulations, after 24 months of contract, they can be switched to monthly. Would appreciate if a staff could kindly explain what my options are here.
Best,
Zieppa
Gelöst! Gehe zu Lösung.
am 05.08.2022 15:42
If you already cancelled your contract, the contract WILL end at the given date. There's no "option" to actively renew the contract for just a month after that date - you would have had to not send a cancellation...
am 05.08.2022 14:45
The initial length is 24 month. After this you can cancel it within a month. And this is no option, this is the actual law. But for this you need an uncanceled contract with 24 month or more.
am 05.08.2022 15:42
If you already cancelled your contract, the contract WILL end at the given date. There's no "option" to actively renew the contract for just a month after that date - you would have had to not send a cancellation...