Downgrade tarfif

[Ola2]

Hi Team!.

I want to downgrade my tariff from Gigahause1000 to 100. I have six months to use the gigahause and now it's 6 months already and I want to downgrade.

I can't speak German and no way to communicate with customer care. Who can help me please 

[Lilliput]

In this community customers help other customers; no support by Vodafone employess since 2022. Use the official ways to contact the company.

1. Hotline - 0800/1721212

2. WhatsApp - 0172/1217212

3. contact form - vod.af/kontakt

[Peter_Co]

For support innEnglish use WhatsApp, from the bot you request a Kundenberater repeatedly until you get forwarded to an agent. Then responses will take some time, this is no live chat and requests are worked on in chronological order.

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292