Dsl contract downgrade
ym16thatsme
Daten-Fan
Daten-Fan

I want to downgrade my dsl contract from gigabit to 100 or 250 mbps. I was told that there was a 9 month trail period which was over last month but since i got no notification i missed it and am being told now I can no longer downgrade. any suggestion how to go about it. I already tried local shop and hotline.

1 Antwort 1
ricky92
Moderator:in
Moderator:in

Hello @ym16thatsme,

you will not be notified when the switch offer has expired. It is your responsibility to contact us if you want to change your contract and downgrade. Perhaps we can find a solution together. Feel free to contact us via WhatsApp using this link👉 Dein Kontakt zu Vodafone - Vodafone Community.

Best regards
ricky92

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