Frage
Antwort
Lösung
am 24.01.2025 14:28
I want to downgrade my dsl contract from gigabit to 100 or 250 mbps. I was told that there was a 9 month trail period which was over last month but since i got no notification i missed it and am being told now I can no longer downgrade. any suggestion how to go about it. I already tried local shop and hotline.
am 25.01.2025 21:59
Hello @ym16thatsme,
you will not be notified when the switch offer has expired. It is your responsibility to contact us if you want to change your contract and downgrade. Perhaps we can find a solution together. Feel free to contact us via WhatsApp using this link👉 Dein Kontakt zu Vodafone - Vodafone Community.
Best regards
ricky92