Contract Termination due to relocation
Movingout
Daten-Fan
Daten-Fan

Hello,

I have moved to Heilbronn in a student accommodation managed by Studierendenwerk Heidelberg and I am not allowed to have any private internet connection. I have given termination notice for my apartment in Magdeburg which ends on March 31st, 2021. You are requested to cancel my  Vodafone internet contract after the month of March 2021. (31st March should be the last day)

Thank you very much.

4 Antworten 4
MichaelBeyer2
IOT-Inspector
IOT-Inspector

Because you do have a contract with Vodafone, the contract regularly ends at the date you both agreed. 

 

In a case of relocation and if Vodafone can't offer a connection at the new flat, you are allowed to end the contract after a 3 months time line (starting with the date you tell Vodafone of your relocation).

 

Sucessfull studies! 

There's one slight note:

In case you note Vodafone before relocating, the 3 months period starts by the day of your move.

In case you note Vodafone after relocating, the 3 months period starts by the day your notice is received.

 

So in either way, you will at least have to pay for 3 more months after moving.

Thank you for your reply.

 

How do I give the notice and cancel the contract?

Please let me know the steps for it.

 

 

Ida
Moderator:in
Moderator:in

Hi Movingout

Please send us an email to kundenservice@unitymedia.de.

Write as subject: Cancellation due to relocation.

 

Please do not forget the following information in the letter:

Your customer number, full name, address (old and new), date of birth, customer number, date of relocation.

 

Our colleagues will give you an answer as soon as possible.

Best regards
Ida

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