Frage
Antwort
Lösung
am 13.10.2021 09:26
hello
I got a new router, wifi6 enabled. I set up some port forwarding yesterday when I set up the router for the first time. Today I noticed my services aren't working and were surprised to see that the port forwarding option is gone from the router interface!!
Can anybody tell me what just happened? how can I set up port forwarding in this router?
BR
Roni
Gelöst! Gehe zu Lösung.
am 16.10.2021 10:44
Hello arifroni,
in your other thread you wrote a colleague from the hotline enabled the bridge mode, does it work now?
Kind regards,
Claudia
am 13.10.2021 10:37
The simple answer:
Your contract uses DualStack-Lite technology - thus you don't have a public IPv4 address and thus port forwarding is not possible. This is also explicitly stated in the Terms & Conditions...
am 13.10.2021 10:43
thanks a lot for your quick answer.
do you how can I activate bridge mode in the new router? I could activate it in the customer portal in my previous contract. but with the new router, I cant do that.
am 16.10.2021 10:44
Hello arifroni,
in your other thread you wrote a colleague from the hotline enabled the bridge mode, does it work now?
Kind regards,
Claudia
am 16.10.2021 11:04
yes, it works now. thanks for asking.
am 16.10.2021 15:16
Since everything is running, I'm closing here now.