Hi Team,
I hope this message finds you well. I am writing to inform you that I recently purchased the "GigaHome 100 cable" order. Within one week, I received my contract and the port adapter by post, which was great. However, I am still awaiting the cable router device, which is essential for me to connect to the internet.
I have tried contacting customer care regarding this matter, but unfortunately, I have not been able to reach a proper English-speaking agent. Consequently, my query has remained unsolved for more than a week now.
I kindly request someone to assist me with this issue as soon as possible. Your prompt attention and support in resolving this matter would be highly appreciated.
Thank you for your understanding and cooperation.
