Frage
Antwort
Lösung
am 10.08.2024 22:21
Hello, I will directly write my complaint in English. I am an online gamer. Last 3 days, I have been getting momentary internet loss 20+ times a day, these are the ones that I can recognize when I play the game. Suddenly, packet loss occurs in my game, I open the browser quickly and confirm that there is no internet for 15 seconds. This is hurting my gameplay. How do I solve this issue?
Please don't give me generic advice since I have been using internet more than 20 years. I tried every regular problem solving technique. This only leaves my Internet provider as culprit. Can you help with that?
am 11.08.2024 13:59
Hi @cagribaba,
I'm really sorry you're facing so much trouble with the connection later.
Have you already checked our trouble finder, if there is a know malfunction in your area?
We also would be happy to help. The best way to support you in English is via whatsapp. Pls contact us there. 🙏
Best regards
Chr1ssy