Internet DSL 50 with connection issues

[RCanito]

Hello Vodafone team

Since the two weeks ago issue with the internet that you have announced in your page, the internet connection at hour house has not been stable. From time to time it breaks. Today, it was working during the morning, but on the afternoon we suddenly got no internet. It goes down for a minute or two, but since I work from home, it disrupts my job. 

We have a DSL 50 contract with a 804 router.

[Susan]

Hello RCanito,

the community is now purely a customer-help-customer forum.

Your Internet is not working properly? Then our network wizard can help you. With it you can narrow down the problem and maybe even solve it yourself.

Just click on: https://vod.af/Netz_Diagnose

Alternatively, you can contact our service team via one of the following channels.

Best regards,

Susan