Mistake in Date of Birth In the System

[SaurabhBhandari]

Hi All 

I have taken Vodafone Kabel Internet connection in Frankfurt. I got my contract made via phone. I don't know the person who was making the contract put my Date of birth incorrect in the system. Now i am not able to correct. Due to it i am facing lot of problems. 

1. When I confirm I am taking Vodafone contract i received Email confirmation saying please click here to confirm Email But i entered my DOB. I says false DOB. Because individual entered wrong dob in there system. 

2. Now when I am trying to contact them. They are simply forwarding my calls.

Due to which i am not getting my Kundennummber(customer number) and i am finding it hard to reach these people. Second I do not speak German. Its even tougher for me.

Please help correcting my DOB and Email in the system so that i will receive timely updates of everything.

Regards,

Saurabh

[SaurabhBhandari]

My correct date of Birth is 22.01.1989 and i guess your system has 22.01.1998

[SaurabhBhandari]

Please help me correcting my date of Birth in the System.. Its wrongly entered by vodafone staff.

[SaurabhBhandari]

Hi All 

I have taken Vodafone Cable Internet connection in Frankfurt. I got my contract made via phone. I don't know the person who was making the contract put my Date of birth incorrect in the system. Now I am not able to correct. Due to it i am facing lot of problems. 

1. When I confirm I am taking Vodafone contract i received Email confirmation saying please click here to confirm Email But i entered my DOB. I say wrong DOB. Because individual entered wrong dob in there system. 

2. Now when I am trying to contact them. They are simply forwarding my calls.

Due to which i am not getting my customer number and i am finding it hard to reach these people. Second I don't speak German. It's even tougher for me.

Please help correcting my DOB and Email in the system so that I will receive timely updates of everything.

My phone: XXX

Persönliche Daten aus Datenschutzgründen gelöscht 

Regards,

Saurabh 

[andreasabaad]

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