I want to quit that shop service and take online contract
shree
Smart-Analyzer
Smart-Analyzer

DSL Connection I took from shop I want to cancel please . They are lying and forcing me . Contract is totally another then what I was told . Please help . Can I take online contract and cancel shop contract 

 

@shree Post moved to the appropriate board

1 Akzeptierte Lösung

Akzeptierte Lösungen
MichaM
Ex-Moderator:in
Ex-Moderator:in

Hey @shree,

 

Sorry to hear you are not happy with the shop service.

 

However, revoking a subscription you took out at a local shop and taking out a subscription online is usually not feasible.

 

It's probably best to settle your issue talking with the local team again.

 

If you feel you are getting nowhere this way, feel free to contact our online service team.

 

They can check the issue and give advice.

 

How to reach the online service team:

 

WhatsApp: 0172 1217212

Facebook https://www.facebook.com/vodafoneDEservice or

Twitter https://twitter.com/vodafoneservice

 

Best regards

Micha

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2 Antworten 2
MichaM
Ex-Moderator:in
Ex-Moderator:in

Hey @shree,

 

Sorry to hear you are not happy with the shop service.

 

However, revoking a subscription you took out at a local shop and taking out a subscription online is usually not feasible.

 

It's probably best to settle your issue talking with the local team again.

 

If you feel you are getting nowhere this way, feel free to contact our online service team.

 

They can check the issue and give advice.

 

How to reach the online service team:

 

WhatsApp: 0172 1217212

Facebook https://www.facebook.com/vodafoneDEservice or

Twitter https://twitter.com/vodafoneservice

 

Best regards

Micha

Bewertet hilfreiche Beiträge mit Likes und Sternen!
shree
Smart-Analyzer
Smart-Analyzer

Hi I am greatful my problems is solved by Vodafone team such a great people and team . Thankyou very much . I have great experience with Vodafone