Bill payment reference

[Sowbarniga]

I made my DSL internet bill payment from my bank account but I forgot to add my customer number in payment reference. How could my bill be cleared in my vodafone account? 

[HeikeF · Accepted solution]

Hallo Sowbarniga,

we will definitely have to start a manual search there.

Please contact our customer support  directly.

Best regards

Heike

[Torsten]

Since the solution has been marked here, I'll close now. If you have any questions or concerns again, just start a new thread in the correct board. Please note, however, that direct support is no longer possible here. It is best to read this article.