Hello members,
I am writing this to clarify an unusual invoice I got from Vodafone Kabel contract.
I am using Vodafone Cable Internet at home. My monthly payment is around 50.98 including 4.99 monthly rental for Fritz Box. But in April 2025 I got a bill for 150.58, and the amount got deducted from my bank account. Since automated payment is set up, I didn't notice it at that time. I just noticed it only when I checked the bank statements. I downloaded the invoice and the invoice has an entry of 99.99 with the description "Service fee for device
settings and/or
error analysis" which I can't understand what it is
Can anyone explain what is this 99.99 Euro charged for?
