Account termination
sruthan
Daten-Fan
Daten-Fan

I need to terminate my DSL account due to an international move but can't see how in the account settings. I don't speak German.

 

can someone help?

1 Antwort 1
Andre
Moderator:in
Moderator:in

Hey sruthan,

I'm sorry to hear that you are leaving us.

Please send me a private message with your dslcustomernumber,password & the date your leaving.
If possible, attach a picture of your deregistraction certifacte (some proof that you're leaving germany) as a picture.

To send me a private message, please click on my name / avatar -> then the big red button on the right side "sende diesem Nutzer eine Nachricht".

Cheers,
Andre

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