cable internet socket installation

[santoshShivapp]

hello ,

i changed the contract from DSL to kable(House relocation - vodaphone agent suggested -connection exists)

But there is socket for kable installation

can you help someone to solve this

[santoshShivapp]

can you arrange the technician to install cable connection

[santoshShivapp]

got msg to my mobile ticket number as : ***

Got mail As below:

wir haben unseren Partner Cableway AG beauftragt Ihren Kabel-Anschluss zu installieren. Er wird Sie jetzt ansprechen, um hierfür einen Termin mit Ihnen zu vereinbaren.

Sie können sich auch selber mit ihm in Verbindung setzen unter 022044760060.
Sie erreichen ihn montags bis freitags 8 bis 20 Uhr, samstags 8 bis 16 Uhr.
Bitte nennen Sie dazu Ihre Ticketnummer: ***

Edit; ticket numbers edited

[Wallace]

Hi kable,

Has the company already contacted you or did you call them to make an appointment?

Regards

Wallace

[santoshShivapp]

No one contacted me.

i called to helpdesk number as per mail.

i will be waiting list..long(about 30min), after that call not connected to service desk people.

Really this very worst network , i never seen in my lifetime.

could you help me to get appointment for technician .

regards

santosh

[santoshShivapp]

hello Vodapfone,

if dont have good network and supporting technicians 

then, why you are giving contact to innocent persons. (we ll go for other good networks)

how many days we need to wait to get internet , tell me.?

and No one resoponds for call , this is really not good..

[Claudia]

Hello kable,

send me a PM with your full address, the MAC address of the modem and your customer number so I can check this. Reply here after you sent the details.

Kind regards,

Claudia

[santoshShivapp]

i sent PM kindly check 

[Tobias]

Hey,

i gave it to my field service colleagues. They will contact you 🙂

Regards

Tobias

[santoshShivapp]

When they will contact ?

I'm waiting from past 3 weeks.

This is not fair....