Waiting for installation

[DraganK]

Hello! Almost a month ago I signed a contract with Vodafone and I am still waiting for my internet to arrive. I have received an mail saying I have 14 days to contacted Vodafone or they will have to cancel it. However, I didn’t receive any instructions on how to proceed. I tried to contact Vodafone by phone numerous times and I couldn't find anyone that speaks English.
Therefore, I would like to ask if you someone can help me with this.

Edit: Moved from DSL to Kabel

[Manu]

Hi DraganK,

Sorry, but it's taking a little longer with us right now.

A new order was created for a technician and the colleagues contact you by phone to make an appointment.

Please send me your current phone number in a PM so that we can be sure that the colleagues can reach you.

Best Regards, manu