Vodafone Internet not working after Thunderstorm in Berlin

[Ash212]

My landlord has given me Vodafone TG3442DE router with phone input. After thunderstorm yesterday night the internet stopped working and internet light is blinking red and there is no phone input light working. Can anyone help me in this matter?

Edit; moved your thread into another board.

[Manu]

Hi Ash212,

have you contacted the hotline yet? Maybe there was a general disturbance in your area?

If it still failed, please send me your name, address, date of birth and customer number in a PM. I'll have a look then.

Best Regards, Manu