Not loading certain websites (ipv4 router adress not found?)
Paolo5
Netzwerkforscher
Netzwerkforscher

Hello everyone,
I have a problem since a few days that i cannot resolve myself.
I use a macbook air running Catalina 10.15.7 connected to my home network Vodafone kabel station.
I have connection and I can load websites such as Google, gmail, Facebook, Wikipedia, youtube, South China Morning Post.
On the other had I cannot load most of the other website, including Vodafone, Amazon and eBay, newspapers websites, smaller sites etc.
It says I cannot establish connection to the server.
I've tried connecting other devices (phone, apple devices, pc) to my Vodafone station and they work perfectly, they load all pages.
I've tried as well to connect my macbook to other wifi networks, and it also works perfectly!
So the problem seems to appear when i connect my macbook to my home network, which is the one i really need, I'm in home working for the next 5 months at least.
I've done some researches and seems like i cannot reach ipv4 address, while i connect to ipv6 addresses (google, etc.).
I followed tutorials, reset factory configurations, manual configurations, but nothing seems to work
Something that i noticed, comparing my setting to other devices, is that in ipv4 configurations, i don't have an router's IP address, and i cannot insert it manually, it does't recognise it…
 
I would be very grateful is someone has an idea about how I could fix this.
Thank you very much!
 

14 Antworten 14
pRo-Marco
Ex-Moderator:in
Ex-Moderator:in

Hi Paolo5,

 

let's try to replace the router for free, okay?

Kind regards

Marco

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Hi Marco,

 

yes, I agree

thank you

Paolo5

pRo-Marco
Ex-Moderator:in
Ex-Moderator:in

Hi Paolo5,

 

the new modem will be on its way to you shortly. You can exchange it directly. It will log on on its own. You can then send the old router back to us free of charge within 14 days with the return slip.

 

Kind regards

Marco

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Issue solved with the new modem,

thank you

Martin59
Moderator:in
Moderator:in

Hello Paolo5,

 

then please mark here the solution and we close the post with it.

 

If there are any other questions or concerns, feel free to create a new post.

 

Many greetings and a Merry Christmas, Martin

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