I have been having internet issues over the last week. I was hoping it will be automatically resolved but it has not. Unfortunately, I dont speak German and I was unable to reach a Customer Support technician who can help me in English.
Some websites dont load from any of my devices (1 phone, 2 laptops). Sometimes, it takes a really long time to load and even then the website doesn't work properly because some of the elements/images don't load. If i connect to my work VPN on the laptop, or any VPN app on my phone, the same websites work properly on reload. If i switch my phone to LTE, the webpages work as well.
I have tried restarting my modem multiple times having followed the diagnosis page. I have also logged into the modem and tried the troubleshooting steps. The ping works to these websites, but the DNS resolution does not.
I have also looked in the modem settings, and I cannot change the DNS resolver.
Some examples of websites that dont work:
Microsoft teams
bbc.com
I dont know how to fix this issue, that I see others have experience ! Could someone help me with this? Since I need Teams for work this is becoming a big inconvenience.
