HITRON Router restarting continuously

[Sushant]

I do not speak Deutsche, so calling customer care is wasteful exercise. I am creating new thread in the forum for my problem. Please help me as early as possible.

Since yesterday night, my router/modem is restarting. After restarting, it goes through boot process, Uplink - Downlink , as soon as wifi light comes on, router/modem restarts again. And it continues foreever. Modem is HITRON-BD60

It means router is restarting when it is trying to turn on WiFi.

I tried reseting router, pulling power plugs for 20 seconds. But no use of it. Other Kabel Deutchland connections in my apartment are working fine.

Please help me as soon as possible. Mostly it is case of faulty modem/router.

Thanks,

Sushant

Edit: Moved thread from DSL to a fitting cable-board.

[Sushant]

During this process @ internet light lamp is never turned on.

[pRo-Marco]

Hi Sushant,

seems like the router has an issue. I'd like to check the connection and replace the router, if necessary.

Please send me your name, address and customer number by PN. Please also let me know here if you have sent the message.

Kind regards

Marco    

[Sushant · Accepted solution]

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Thank you for your reply. Looking forward for solution.

Regards,
Sushant

Edit @Sushant , deleted your privatedata, please send it only via private message 🙂

[Sushant]

I tried by borrowing neighbours router just to test. The connection worked with other router. So it means my router is problematic. Please initiate router replacement process as early as possible.

[Tobias]

Hey @Sushant,

i would like to send you an technician, could you send me a mobilenumber where the technician could reach you to make an appointment? Please send me the number via private message

Regards

Tobias