DSL Internet Not working since 4 days

[DSL29]

Hi 

My DSL internet was not working since last 4 days. Even after restarting the router I could find Internet lights are changing to white. But still the internet was not working either via Ethernet or Wifi. Would you please help on this.

Please find my details:

Customer number: XXX

Name: XXX

Date of birth: XXX

Mobile number: XXX

Address: XXX

@DSL29 Edit: Post moved to the correct board and personal information deleted for privacy reasons.

[RobertP]

welcher Router wird verwendet?

[DSL29]

Hi,

Its Vodafone Cable router.. The LED lights in the router showing up no blinking in the LED lights of internet  and Phone.

Even I couldn't able to access router setup website http://192.168.0.1 using WLAN.

[RobertP]

probiere mal einen Werksreset

dazu Reset mit einer Büroklmmer für 20 Sekunden gedrückt halten

[DSL29]

Hi,

Yes I tried reset as well.. The problem was Even I couldnt able to access router setup website  http://192.168.0.1  using WLAN. May I know the reason please?

[RobertP]

und über ein Lankabel?

[DSL29]

Yes, I tried to access after connecting WLAN cable with my computer. 

tried to access http://192.168.0.1

[RobertP]

was ist ein WLAN Kabel?

[DSL29]

Yes its Lan Cable received with router box

[DSL29]

Can please some one pleas help to resolve this issue. I can find that Internet LED are on (not blinking) but Wifi LED or off.

At the same time, I couldn't able to access the internet using Ethernet. Looks like router having issue?