Frage
Antwort
Lösung
am 24.05.2020 17:16
Hi All,
We have experiencing some connection problems which were not occurring with our old modem (which was provided by Vodafone 100 mbps connection). The same setup was already at home before and were working perfectly. You can see our device list and the product distribution in the house on the attached document. After accepting the 1000Mbit offer and receiving the new modem, we started to experience lots of problems and our connection does not show any stability. So our basic problems are as stated below:
So for the most of the problems we have to restart connection of the device Wi-Fi or directly restart modem.
We will need your kind support to resolving sated problems.
am 28.05.2020 15:12
Hi Akar,
Are the problems only via WiFi or also via LAN cable. Do the 2. 4 and 5GHz WiFi have a different SSID? Can you please perform a factory reset and see if it is better afterwards?
Regards
Wallace